Shipping policy
SHIPPING / RETURNS AND REFUNDS
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Worldwide shipping is now available.
UK customers can shop at doors2manual.org
Shipping rates
Austria
DHL Express: € 8,90.-  |  1-2 days, tracking, insuranceÂ
Post: € 5,10.-  | 3-4 days, no tracking, no insurance
EU
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UKÂ Â
DHL Express: € 15,50.- | 2-5 days, tracking, insurance
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World Zone 6 Â (Mexiko, Kanada, Vereinigte Staaten)
DHL Express: € 27,10.- | 2-7 days, tracking, insurance
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World Zone 7 (Kambodscha, China, Sonderverwaltungsregion Hongkong, Indien, Indonesien, Japan, Laos, Malaysia, Singapur, Thailand, Vietnam, Taiwan)
DHL Express: € 33,19.- | 2-7 days, tracking, insurance
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World Zone 8 (Algerien, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Australien, Aserbaidschan, Bahamas, Bahrain, Bangladesch, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivien, Botsuana, Brasilien, Brunei Darussalam, Burkina Faso, Burundi, Cabo Verde, Kaimaninseln, Tschad, Chile, Kolumbien, Komoren, Kongo-Brazzaville, Kongo-Kinshasa, Cookinseln, Costa Rica, Curaçao, Dschibuti, Dominica, Dominikanische Republik, Ecuador, Ă„gypten, El Salvador, Ă„quatorialguinea, Eritrea, Ă„thiopien, Falklandinseln, Fidschi, Französisch-Guayana, Gabun, Gambia, Georgien, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Israel, Jamaika, Jordanien, Kenia, Kiribati, Kuwait, Lesotho, Sonderverwaltungsregion Macau, Madagaskar, Malawi, Malediven, Martinique, Mauretanien, Mauritius, Mongolei, Montserrat, Marokko, Mosambik, Namibia, Nauru, Nepal, Neukaledonien, Neuseeland, Nicaragua, Nigeria, Niue, Oman, Pakistan, Panama, Papua-Neuguinea, Paraguay, Peru, Philippinen, Katar, Kamerun, Ruanda, St. BarthĂ©lemy, St. Helena, St. Kitts und Nevis, St. Lucia, Samoa, SĂŁo TomĂ© und PrĂncipe, Saudi-Arabien, Senegal, Seychellen, Sierra Leone, Sint Maarten, Salomonen, SĂĽdkorea, Sri Lanka, St. Vincent und die Grenadinen, Suriname, Tadschikistan, Tansania, Timor-Leste, Togo, Trinidad und Tobago, Tunesien, Turks- und Caicosinseln, Tuvalu, Uganda, Vereinigte Arabische Emirate, Uruguay, Vanuatu, Sambia, Mayotte, SĂĽdafrika)
DHL Express: € 39,40.- | 4-17 days, tracking, insurance
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How long does it take till my products are airborne?
Expect 1-2 business days until your aircrafttag leaves our warehouse. Personalized products need 7-9 days until they are cleared for Takoff to your place.
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What if I need my order "high speed"?
Select DHL Express at checkout. 1-2 days shipping time only within EU.
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Are there any additional fees?
Depending on the destination country of the order, customs duties, taxes or fees may be applicable. These are the responsibilty of the customer. You will get detailed information from your local customs office.
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What if I want to change the shipping address?
Send a "mayday call" to  shipping@aircrafttag.com . We try to help
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I received a wrong aircrafttag?
We are very sorry and try to solve the problem. In this case send a mail to shipping@aircrafttag.com .
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I don't like may aircrafttag. Can I return my order?
Of course! We only like satisfied customers. If you received the wrong product, we will pay for the return. Please contact shipping@aircrafttag.com with your name and ordernumber.
If you just changed your mind and want to return your aircrafttag - no problem. In this case you are responsible for shipping. Anyway you have to contact shipping@aircrafttag.com with your name and order number before returning.