SHIPPING / RETURNS AND REFUNDS


IMPORTANT!!

ORDERS CAN BE CANCELED BY AIRCRAFTTAG IN CASE OF INCORRECT STOCK LEVELS!!

Shipping rates

FREE STANDARD SHIPPING FOR ORDERS OVER € 300.-

"SNAIL MAIL" shipping: 

If you select this shipping option, it can take up to 14 business days until your order leaves our warehouse. Up to 60 days delivery time.
Tracking included, no insurance:
Europe: € 5,99.-
World: € 8,55.-


"STANDARD" and "EXPRESS" shipping: 

UPS an DHL Express Rates will be displayed at checkout

 

How long does it take till my products are airborne?

Expect 2-3 business days until your aircrafttag leaves our warehouse. Personalized products need 7-9 days until they are cleared for Takeoff to your place.

 

 

What if I need my order "high speed"?

Select DHL or UPS Express at checkout. 1-2 days shipping time only within EU.

 

Are there any additional fees?

Depending on the destination country of the order, customs duties, taxes or fees may be applicable. These are the responsibilty of the customer. You will get detailed information from your local customs office.

 

What if I want to change the shipping address?

Send a "mayday call" to  office@aircrafttag.com. We try to help.

 

I received a wrong aircrafttag?

We are very sorry and try to solve the problem. In this case send a mail to office@aircrafttag.com.

 

I don't like my aircrafttag. Can I return my order?

Of course! We only like satisfied customers. If you received the wrong product, we will pay for the return. Please contact office@aircrafttag.com with your name and ordernumber.

If you just changed your mind and want to return your aircrafttag - no problem. In this case you are responsible for shipping. Anyway you have to contact office@aircrafttag.com with your name and order number before returning.